For questions about water service:



Main Line:
281-290-6500
Billing 8am to 4:30 pm
(281) 290-6507
24 Hr. Service Line:
(281) 290-6503
Fax:
(281) 392-3645
You may direct inquiries to:
board@fortbendmud2.org



For questions about your taxes:


Assessments of the Southwest, Inc.
(281) 482-0216
Fax: (281) 482-5285


For questions about trash service:


WCA Waste Corporation
281-368-8397

The District contracts with Municipal District Services, LLC to read water meters, bill and collect monthly for water services and to maintain the operation of our water and sewer system in a manner that meets all local, state, and federal guidelines.

  406 West Grand Parkway South
Suite 260
Katy, TX 77494
Main Telephone: (281) 290-6500

Service Calls for Emergencies and Repairs
(24 Hours/7 Days a Week)
Water Leaks, Sewer Stoppages, Sinkholes, Etc.
(281) 290-6503

IMPORTANT DOCUMENTS

  • View Understanding your bill
  • Billing Explaination
  • District's Rate Order


    You may direct inquiries to:
    board@fortbendmud2.org
    A District Representive will contact you regarding any
    concerns or questions you may have.



    Payment Options

    PAYMENT DROP BOX IN THE DISTRICT FOR RESIDENTS!!

    THE PAYMENT DROP BOX is located at the Townewest Homeowners Association Clubhouse, 10322 Old Towne Lane. Convenient for all Fort Bend County MUD No. 2 Residents.

    ***No Cash will be accepted.***

    Reminders: your bill is past due on the 4th of each month. Payment must be dropped by 5 PM on the 3rd to be posted by the 4th of each month. You are subject to termination the day after the FB Mud #2 Meeting, held the 4th Tuesday of each month.

    TOTAL AMOUNT DUE:
    If your bill shows a PAST DUE AMOUNT, the TOTAL AMOUNT DUE of your bill (PAST DUE and CURRENT CHARGES) are DUE IMMEDIATELY.



    Payment Instructions Effective July 13, 2016

    1. Paying by Mail – Remittance Address:

    Your Water District Name as it appears on your bill
    P.O. Box 3150
    Houston, TX 77253-3150

    2. Paying online using Credit/Debit Card or eCheck

    Register your account or pay as a guest
    Pay one time or every month


    CLICK HERE TO ACCESS THE SECURE PAYMENT PORTAL AND YOUR ACCOUNT INFORMATION

    (Credit/Debit Card = $3.50 per transaction, up to $300.00)
    (Credit/Debit Card = 2.65% per transaction, over $300.00)
    (eCheck = $3.50 per transaction)

    3. Paying By Phone

    Payment using a live representative; please call (855) 270-3592.

    (Credit/Debit Card = $3.50 per transaction, up to $300.00)
    (Credit/Debit Card = 2.65% per transaction, over $300.00)
    (eCheck = $3.50 per transaction)

    4. Paying Through Your Bank’s Bill Paying Services

    Add “Your District Name as it appears on your bill” to the bill pay option through your bank

    Add your account number for proper processing

    Complete with the District’s Remittance address above

    5. Paying at Your Local Supermarket

    Pay at your local HEB and Kroger
    Present a payment coupon with the account number
    ($1.50 fee assessed for this service)

    6. Paying at Walmart

    Pay at your local Walmart
    Present a payment coupon with the account number
    ($1.00 fee assessed for 3-day delivery)
    ($1.50 fee assessed for overnight delivery)

    7. Paying in person – Office Locations:

    Pay in person at these MDS offices
    Monday – Friday 8:30 a.m. – 4:30 p.m.
    PAY WITH CHECK OR MONEY ORDER – NO CASH ACCEPTED

    406 W. Grand Parkway S, Suite 260, Katy, TX 77494

    16758 Telge Rd., Cypress, TX 77429

    8. TERMINATED SERVICES If your water service has been TERMINATED for NON-PAYMENT, you can use:

    Credit Card

    Pay at the nearest MDS Office with a cashier’s check or money order.

    Pay at a grocery store or Walmart with cash.

    Be sure to call Customer Care at (281) 290-6507 with the confirmation number to have your water service restored.


    Fees for Late Payments and Disconnection

    Accounts not current within 30 days will be assessed a late charge equal to 10 percent of the unpaid balance. A notice of delinquency and warning of potential termination will be sent via U.S. mail and a handling fee of $10.00 will be added to the account. Termination services will result in a $55.00 reconnection fee and a $35.00 additional deposit, not to exceed an accumulated total of $600.00 per account. Payments that are returned for insufficient funds will also be assessed a $30.00 handling charge.



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